Shipping policy
Shipping Policy
1. Processing Time: Orders are typically processed within 24 hours after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience.
2. Free Shipping: Estimated delivery within 5-10 business days.
Please note that these delivery times are estimates and may vary due to factors beyond our control, such as customs delays or adverse weather conditions.
3. International Shipping: We currently offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking information.
5. Missing or Lost Packages: In the rare event that your package is lost or missing, please contact our customer support team at love@swankytribe.com. We will investigate the issue and work to resolve it promptly.